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You can count on us to maintain close communication and to respond to your needs at all times during the day
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A team member is available to answer your phone calls 24 hours/day, 7 days/week |
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We answer our telephones by the 4th ring |
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When we receive a referral, we will respond within 15 minutes |
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The case manager coordinates ongoing communication with everyone involved in providing care |
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Family members receive weekly updates from the case manager and routine calls from other team members |
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